Contact
Contact Before I Book
You can contact Before I Book about user submissions, clinic responses, takedown requests, corrections, privacy questions, site feedback or general enquiries.
[email protected]
For general enquiries, corrections, privacy questions, clinic response requests or takedown requests, contact Before I Book by email.
Before emailing
If your enquiry relates to a specific page, review, forum topic or price submission, include the page URL or title so it can be reviewed more easily.
What to include
Help us understand your enquiry
Page or topic
Include the page URL, forum topic, review, question or price submission your enquiry relates to.
Reason for contact
Explain whether this is a correction, clinic response, takedown request, privacy issue or general enquiry.
Your role
If relevant, explain whether you are a user, patient, clinic representative, practitioner or legal representative.
Specific wording
If you are concerned about content, identify the specific wording or issue you want reviewed.
Supporting information
Include relevant context or supporting information, but avoid sending unnecessary medical records.
Preferred contact email
Provide the email address you would like Before I Book to use for follow-up.
Clinic responses
Clinics can request a right of reply
If you represent a clinic and would like to respond to a user submission, include your role, the clinic name and the content you are responding to.
Clinic responses should be factual, professional and should not disclose private patient information.
Relevant policy
Takedown or correction requests
Content can be reviewed where there is a genuine concern
If you believe content is inaccurate, unfair, private, unsafe or in breach of Before I Book policies, explain the concern clearly and include any relevant supporting information.
A takedown request does not guarantee removal. Content will be assessed against the relevant policies.
Relevant policy
Important note
Before I Book is not a medical advice service and cannot respond to requests for diagnosis, treatment advice or urgent medical concerns.
For medical concerns, contact a suitably qualified healthcare professional or appropriate urgent care service.