Terms
Terms for using Before I Book
These terms explain how Before I Book should be used, what users should avoid posting, and where to find the more detailed policies that apply to reviews, community posts, clinic responses and takedown requests.
Platform purpose
Before I Book is a clinic research platform
Before I Book is designed to help users research private clinics, treatments, prices paid, patient experiences and practical questions before booking.
The platform may include treatment pages, guides, community discussions, user-submitted prices, user experiences and clinic-related information.
Important boundary
Before I Book is not a clinic, booking agent or medical advice service.
Using the site
Users should keep content factual, respectful and lawful
By using Before I Book, users should avoid posting content that is abusive, knowingly false, promotional, defamatory, unsafe, private, unlawful or unrelated to the purpose of the platform.
Reviews and experiences
User experiences should be based on genuine experience and should not include private information about others.
Community posts
Community posts should be factual, respectful and should not request diagnosis or urgent medical advice.
Prices submitted
Price submissions should be as accurate as possible and should explain what was included where known.
Clinic responses
Clinic responses should be factual, professional and should not disclose private patient information.
Moderation
Content may be edited, moved, hidden or removed where there are safety, privacy, legal or policy concerns.
No medical advice
Users should seek professional medical advice for symptoms, diagnosis, treatment decisions or complications.
Detailed policies
More specific policies may apply
These terms are supported by more detailed policies that explain how Before I Book handles reviews, community posts, clinic responses, privacy, medical disclaimers and content concerns.
Content accuracy
Information may be incomplete, subjective or out of date
Content on Before I Book may be based on user submissions, patient experiences, submitted prices, community discussion, public information and general research.
Experiences and outcomes can vary. Prices may change. Clinic information may become outdated. Users should carry out their own checks before booking.
No endorsement
Before I Book does not endorse specific clinics, verify clinical quality or guarantee treatment outcomes.
Important medical note
Before I Book is not a medical advice service. Content on the site should not be used as a substitute for professional consultation, diagnosis or treatment advice.
If you have symptoms, a changing mole or skin lesion, infection, severe pain, bleeding, worsening symptoms, treatment complications or any urgent medical concern, seek advice from a suitably qualified healthcare professional or appropriate urgent care service.